© 2019 MuChaKuCha HK. All rights reserved.

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Payment, Shipping & Return

Payment

All prices on our site are listed in Hong Kong dollars(HKD).

 

We accept Credit card, PayPal and offline payments(bank transfer).

For offline payments(bank transfer), you will get the detail payment instruction and account information when check out.

Shipping

All products are handmade after payment, it will usually take about 3-14 business days to process before shipment, depending on product complexity and availability.

Local orders will be shipped via Hong Kong Post Smart Post service or S.F. express, depends on the address.

International orders will be sent via Hong Kong Post by Registered Air Mail or e-Express, depends on the destination.

Shipping Fee:

Hong Kong: HKD20

China, Taiwan, Macau: HKD30

Japan: HKD40

Rest of the World: HKD50

Return/ Exchange

Since products are all handmade specifically for the orders, they will not look exactly the same as picture on site.

No return, no exchange, unless incorrect item has been sent or item damaged while shipping.

Please contact us within 3 days of receiving, if there is any problem for your order.